Smartwatch Troubleshooting: Common Issues & Easy Fixes

Smartwatch Troubleshooting: Common Issues & Easy Fixes

Introduction

Smartwatches have become essential gadgets for tracking health, receiving calls, and staying connected — but like any tech device, they aren’t immune to issues. Whether it’s a pairing problem, charging glitch, or laggy interface, these problems can be frustrating.

In this post, we break down the most common smartwatch issues and provide simple, practical solutions anyone can follow at home.


1. Smartwatch Not Turning On

Cause: Dead battery, faulty power button, software crash
Fixes:

  • Charge it for at least 30 minutes using the original charger

  • Try a different charging cable and adapter

  • Do a hard reset by pressing and holding the power button for 10-15 seconds

  • If nothing works, contact the manufacturer for a warranty claim


2. Syncing Issues with Phone

Cause: Bluetooth glitch, outdated software
Fixes:

  • Make sure Bluetooth is enabled on your phone

  • Forget the device from Bluetooth settings and re-pair it

  • Restart both your watch and phone

  • Update the app (like WearFit Pro, Zepp, or FitCloudPro)


3. Battery Drains Too Fast

Cause: Bright screen, constant notifications, active GPS
Fixes:

  • Reduce screen brightness

  • Turn off always-on display

  • Disable unnecessary notifications and GPS tracking

  • Check for firmware updates that may fix battery optimization issues


4. Bluetooth Keeps Disconnecting

Cause: Interference, long distance, background app closure
Fixes:

  • Keep your phone and watch within 10 meters

  • Lock the app in the background so it’s not killed by battery savers

  • Disable battery optimization for the smartwatch app in phone settings


5. Step Counter or Heart Rate Sensor Not Working

Cause: Dirty sensors, loose fit
Fixes:

  • Clean the back sensor area with a soft cloth

  • Make sure the watch fits snugly on your wrist

  • Restart the device

  • Update firmware if available


6. Watch Stuck or Freezing

Cause: Low memory or buggy update
Fixes:

  • Long press the power button to restart

  • Do a factory reset from settings (after backing up data)

  • Uninstall unused apps if supported


When to Visit a Technician?

If your smartwatch still has issues after all the above fixes — especially problems with the screen, charging port, or software crashes — it’s time to consult an expert or claim warranty service.


Final Tip

Always use the official app, keep your firmware updated, and clean the charging points regularly for longer device life. Prevention is easier than repair!

Share this Post:

More Blogs

What is a Call Reminder on a Smartwatch and Why are they Useful?

What is a Call Reminder on a Smartwatch and Why are they Useful?

In this article, we will explain What is a Call Reminder on a Smartwatch and Why are they useful? Continue reading.

read more
Introducing YES Smartwatch – Built for Bangladesh, Ready for the World

Introducing YES Smartwatch – Built for Bangladesh, Ready for the World

YES Smartwatch has officially launched in Bangladesh, combining global technology with local affordability. Discover why this smartwatch is designed to fit your life—whether you're on the go, at the office, or hitting the gym.

read more
How to Transfer Files from PC to Smartwatch

How to Transfer Files from PC to Smartwatch

In this article, we'll show you how to transfer files from PC to smartwatch step by step.

read more
Why You Should buy AMOLED Display Smart Watch | Read Before buy

Why You Should buy AMOLED Display Smart Watch | Read Before buy

The AMOLED Display Smart Watch is a watch with a difference – it has a full-colour AMOLED display! This means that you can see your messages, emails, and social media notifications in full colour, as well as the time, of course. The watch also has a fitness tracker and heart rate monitor to help you keep on top of your health and fitness goals, and it's water-resistant too.

read more
Do smartwatches cause cancer?

Do smartwatches cause cancer?

Do smartwatches cause cancer? There's no evidence to support a newspaper column's claim that wearable devices emit enough radiation to cause cancer.

read more

We've sent a 4-digit one time OTP in your phone# .

Don't receive code?

You may request a new code in